Services

Antminer diagnostics & repair

Introduction : Antminer is a popular brand of ASIC miners produced by Bitmain. Prolonged use or improper operation may cause various issues with Antminer equipment. Antminer diagnostics & repair services are dedicated to identifying and resolving these problems to restore the miner to its peak condition. Professional technicians use specialized tools and extensive technical expertise to perform comprehensive diagnostics and repairs on Antminer devices, ensuring their stable operation and maximizing mining efficiency.

Price : $60/once

Main Service Content:
  1. Remote Diagnostics: Using remote desktop software like AnyDesk, technicians connect to the user's miner to diagnose issues in real time. This allows for the identification of faulty components and hardware or software problems without requiring physical shipping of the device, saving time and effort.
  2. Log and Error Analysis: Technicians analyze the miner's system logs to detect error codes, temperature abnormalities, connectivity issues, and other problems. This helps pinpoint the root cause of the miner's malfunction and provides a basis for subsequent repairs.
  3. Firmware Installation and Updates: The service includes the installation of the latest optimized Antminer firmware to enhance mining efficiency and stability. Users can benefit from improved mining capabilities and better adaptability to changing mining environments.
  4. Hardware Repair: This covers repairs to various hardware components of Antminer devices, such as hashboards, power supplies, and control boards. For example, damaged chips on hashboards can be replaced, faulty fans can be repaired or replaced, and control board issues can be fixed through firmware flashing or component replacement.

Firmware updates

Introduction : As a critical part of Antminer maintenance, firmware updates help optimize device performance, improve mining efficiency, and enhance security. They ensure compatibility with the latest mining algorithms and network protocols. The service is essential for users aiming to maximize their mining returns and maintain reliable operation of their Antminer machines.

Price : $50/once

Main Service Content:
  1. Version Assessment: Technicians will first determine the current firmware version of your Antminer and assess whether it's the latest and most suitable for the device. They'll compare it against the recommended versions from the manufacturer to identify if an update is necessary.
  2. Update Execution: Using specialized tools and procedures, the technicians will perform the actual firmware update. This involves carefully transferring the new firmware to the device and ensuring a smooth installation process. They'll monitor the device during the update to prevent any potential issues.
  3. Performance Optimization: After the update, the service includes optimizing the device's performance settings. This may involve adjusting mining parameters such as fan speeds, hash rates, and power consumption levels to ensure the Antminer operates at its best under the new firmware.
  4. Post-Update Testing: A comprehensive testing phase follows the update. Technicians will run various tests to verify that all functions of the Antminer are working correctly. They'll check for stability, connectivity to the mining pool, and whether the expected hash rate is achieved. This ensures that the update has been successfully implemented and the device is ready for reliable mining operations.

Hash board & control board replacement

Introduction : The hash board and control board are two critical components of the Antminer. When these components malfunction, they can cause significant issues with the device's performance and stability. The hash board & control board replacement service provides a professional solution to restore the Antminer to its optimal working condition. This is essential for miners who want to maintain continuous and efficient mining operations.

Price : $200/once

Main Service Content:
  1. Fault Diagnosis: Professional technicians will first conduct a thorough diagnostic of the Antminer to identify which hash boards or control boards are malfunctioning. This involves using specialized tools to test each component and determine the root cause of the issue.
  2. Component Replacement: Once the faulty components are identified, the technicians will carefully remove the damaged hash boards and control boards and replace them with new or refurbished ones. They will ensure that all connections are properly secured and that the new components are compatible with the rest of the system.
  3. Function Testing: After the replacement, the Antminer will undergo a series of function tests to ensure that all components are working correctly. This includes checking the hash rate, power consumption, temperature stability, and connectivity to the mining pool.
  4. Performance Optimization: The service also includes fine-tuning the device's performance settings to ensure optimal mining efficiency. Technicians will adjust parameters such as fan speeds and overclocking settings (if applicable) to help the Antminer achieve its best possible performance under the new hardware configuration.

Dust cleaning & performance testing

Introduction : The Antminer dust cleaning and performance testing service is essential for maintaining the optimal performance and longevity of your mining equipment. Over time, mining machines can accumulate dust and debris, which can lead to overheating, reduced efficiency, and potential hardware failures. This service helps ensure that your Antminer operates at peak performance and minimizes downtime.

Price : $80/once

Main Service Content:
  1. Thorough Dust Removal: Professional technicians will disassemble your Antminer and meticulously clean out all dust and debris from critical components such as fans, heat sinks, and circuit boards. They use specialized tools like compressed air, soft brushes, and vacuum cleaners to ensure a deep clean.
  2. Hardware Inspection: After cleaning, each component will be carefully inspected for any signs of wear, damage, or overheating. This includes checking the condition of fans, capacitors, and other vital parts to identify potential issues before they lead to failures.
  3. Performance Benchmarking: The service includes running comprehensive performance tests to measure key metrics such as hash rate, power consumption, and temperature stability. These results will be compared against the manufacturer's specifications to ensure your Antminer is operating at optimal efficiency.
  4. Detailed Report and Recommendations: Finally, you will receive a detailed report outlining the condition of your Antminer, the results of the performance tests, and any recommendations for further maintenance or upgrades. This helps you make informed decisions about the ongoing care of your mining equipment.

Bulk service plans for hosting partners

Introduction : Designed for hosting partners who manage large numbers of Antminer devices, these bulk service plans offer comprehensive and cost - effective solutions. They ensure all your miners operate at peak performance with minimal downtime. These plans streamline the maintenance and repair process for your mining operations.

Price : $5000/once

Main Service Content:
  1. Comprehensive Equipment Inspection: Our team will conduct a thorough inspection of all your Antminer units. We'll check for physical damage, component wear, and signs of overheating or electrical issues. This helps identify potential problems before they lead to failures.
  2. Priority Repair and Maintenance Services: You'll receive priority handling for any repairs or maintenance needs. Whether it's fixing faulty hash boards, replacing worn - out fans, or updating firmware, our technicians will work quickly to minimize downtime for your miners.
  3. Performance Monitoring and Optimization: We continuously monitor the performance of your Antminer devices. Using specialized tools and software, we analyze key metrics like hash rate, power consumption, and temperature. Based on this data, we'll make optimization recommendations to improve your overall mining efficiency.
  4. Customized Support and Reporting: We'll work with you to tailor the service plan to your specific requirements. You'll receive detailed reports on the status of your equipment, the repairs performed, and the performance improvements achieved. Our dedicated support team will also be available to address any questions or concerns you have about your mining operations.